Pros
Relationships built with the residents and families
Cons
Failure to pay bills timely, change policies and procedures to benefit home office, undervalue all staff, limit resources to provide adequate care, lack of mentorship, cuts corners to benefit owners, lack of support, employees are only a person, poor management structure including eliminating critical employees, staffing ratio is the bare minimum of state regulations no more, horrible benefits including unaffordable health insurance, no 401k or retirement, pto plan is not competitive
