Pros
Talented Peers: You will work with incredibly resilient and hardworking people who genuinely care about the results. Safety - they really hold safety high. Lots of awareness and attention in keeping staff safe.
Cons
Systemic Under-Resourcing: Expectations are consistently set without the budget, headcount, or tools needed to achieve them. Continually forcing employee vacation during the slow season to lower TEC, instead of allowing staff to use it for rest during the busy season to alleviate burnout. This is causing a never ending "busy season" and should not be the permanent operating model. Toxic Resilience Culture: Leadership frames burnout as a personal failure of "grit" or "toughness" rather than a structural issue. There is significant pressure to "power through" chronic stress without rest. Performative Wellness: The company offers wellness/mental health benefits and made a point of stating it was broadened after the most recent engagement survey, instead of addressing the root cause: unmanageable workloads and chronic lack of support. Constant "Crisis Mode": Everything is a high-priority emergency because there isn't enough staff to manage routine workflows, leading to physical and mental fatigue.