Pros
Claim load is usually manageable. Territory is workable. Computer system is stable. Case Mangers generally can control their schedules with the exception of when multiple reports are due; then field work takes second place and that can be detrimental to investigation and medical management. Working from home allows control of the work environment.
Cons
Salary is not competitive at all. Employees must provide their own vehicle for extensive travel and the reimbursement is geared toward minimizing company expense. See Runzheimer's web site before considering applying. Employees must pay for internet and cell phone then seek reimbursement. Don't expect to have authority to do anything, and I do mean anything. Expect to be mico-managed to the extreme. They are more focused on report writing than actually working the claims.