Branding: Because of the company's promise to provide exceptional service, there tends to be an unrealistic expectation once prospects become residents. The bulk of the work is with the on-site team, and depending on how strong/seasoned the office team is, it tends to create tons of work for the knowledgeable employees.
People: Community managers and higher are untouchable. Most workers below that title have unparalleled talent, but depending on the community manager, your full potential may not ever be reached. A lot of current employees are unhappy in their roles and there is not a real "open door" or "safe" way to report issues that are occurring on-site without being branded a problem employee.
Facade: Don't believe everything that you hear. The AMLI FAMLI facade is typically for social events, but the real AMLI FAMLI tends to form with members of your own team, and typically the high-achievers.
Growth: If the development team likes you, then you are good to go! Advancing in this company tends to be very political, and typically isn't based on merit. Not every new job opening is posted, and versus granting opportunities to current employees, they will typically hire new talent for the most desired positions.
Business: If the community is generating the money that it's supposed to, then the "how" does not matter. Community managers receive most of the praise when things go well.