Just got Surface Pros! - EMT-Basic AMR Employee Review

4.0
Jun 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Serious training program that allows you continued in field practice if you feel like you need more. Generally great people to work. There was a short time when I was solo because my partner went back to school and there was only 1/30 people I worked with in that time I didn't like. Fire is first on scene for almost everything so there is plenty you don't transport. Nap time. Love the uniforms. Plenty of time to study or do some other activity you enjoy between calls.

Cons

Some shifts are worked significantly (3x) as hard as others which also means particular shifts are nearly impossible to receive coverage for. Limited to 72 hours of sick pay per year regardless of how much you have accrued. PTO and sick pay accrual rate does not increase if you work overtime. Overtime is sporadic and difficult to get. Sometimes dealing with fire can be difficult.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good working conditions Chance to advance

Cons

Fleet units are old and AC not working well

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a good workforce here with employees who are well united on issues a strong sense that the company is actually pushing toward a positive future in terms of operations. Ambulance fleet seems to be getting good upgrades and call volume (in most areas) is manageable. There is also a good amount of OT available with bonuses/incentives available. Matching 401k is nice and health benefits are very reasonable.

Cons

For being such a large operation, the pay rate seems to be lacking as of right now. Most employees with adult responsibilities are having to rely heavily on overtime/incentives just to have a semi-comfortable lifestyle outside of work. Uniforms definitely need improvements and training for new EMTs seems a bit lackluster. The morale can be low at times also due to the company being write-up happy (for lack of a better term). Lack of 24 hour units and proper posting locations makes for a somewhat harsh work day as well.

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