Grateful for experience, could do without the rest. - Dispatcher AMR Employee Review

2.0
Nov 21, 2019
Recommend
CEO approval
Business Outlook

Pros

I’m very grateful for the experience. Yes, you can dispatch elsewhere but you get a lot of everything. From 911 calls in multiple counties, to inter-facility transfers where you learn nurses and coordinators by name. You bond with the people that have the same level of understanding, I come here everyday, because I genuinely enjoy helping people.

Cons

Unfortunately, there are far too many people with the “Dispatcher Disgruntle”. You cannot possible work rotating twelve hour shifts with people who’s idea of moral is seeing who has a worse home life. Management does not communicate with employees, trainers, or shift leads. I quickly noticed that instead of “changing” things for the greater good, it became whatever the newest supervisor’s idea of what is best looks like.

Explore other reviews about AMR

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good working conditions Chance to advance

Cons

Fleet units are old and AC not working well

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a good workforce here with employees who are well united on issues a strong sense that the company is actually pushing toward a positive future in terms of operations. Ambulance fleet seems to be getting good upgrades and call volume (in most areas) is manageable. There is also a good amount of OT available with bonuses/incentives available. Matching 401k is nice and health benefits are very reasonable.

Cons

For being such a large operation, the pay rate seems to be lacking as of right now. Most employees with adult responsibilities are having to rely heavily on overtime/incentives just to have a semi-comfortable lifestyle outside of work. Uniforms definitely need improvements and training for new EMTs seems a bit lackluster. The morale can be low at times also due to the company being write-up happy (for lack of a better term). Lack of 24 hour units and proper posting locations makes for a somewhat harsh work day as well.

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