If you are dedicated, knowledgeable, loyal and career oriented, do not work for American Medical Response. - Anonymous employee AMR Employee Review

1.0
Aug 4, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AMR is a place to utilize as a "stepping stone" to further ones knowledge in EMS and Healthcare. The pay is comporable to other companies within the industry.

Cons

AMR is a Company run by management in Denver who do not have a clue as to what goes on in the day to day operations of individual sites. Since the pay is good, most employees remain but are totally burnt out from the stress, shortstaffing, antiquated equipment, verbal abuse by management etc. Sexism runs rampid, if you are a male with sexual harrassment charges on file you are promoted to General Manager. There are very few females in management and those that are are treated inappropriately, degraded and have no voice when it comes to decision making. Employees are extremely unhappy as there is no avenue to speak with someone other than local management. AMR does provide a hotline for employees to report issues but once reported the investigation is conducted by the local management, the same people that the employee reported. All shifts are run short staffed and an enormous amount of stress is placed on the employees while they are handling life threatening emergencies. Hiring practices consist of the male Managers "checking out" the applicant. Certifications although required are waived depending on the "looks" of the applicant. Service is compromised by managements egos on a daily basis, response times to emergencies are horrible, the Communications Centers have many unqualified dispatchers who make daily errors in judgement, EMT's and Paramedics have bad attitudes due to the workplace and the list goes on.

Explore other reviews about AMR

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

A culture accepting of all people. The corp. just went public and gave every employee stock options. The size provides opportunity for advancement and options to transfer to other locations. Good equipment and pay. Excellent training department. A great place to gain experience.

Cons

Some would prefer to run only 911 calls, but AMR runs hospital to hospital calls as well as 911.

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a good workforce here with employees who are well united on issues a strong sense that the company is actually pushing toward a positive future in terms of operations. Ambulance fleet seems to be getting good upgrades and call volume (in most areas) is manageable. There is also a good amount of OT available with bonuses/incentives available. Matching 401k is nice and health benefits are very reasonable.

Cons

For being such a large operation, the pay rate seems to be lacking as of right now. Most employees with adult responsibilities are having to rely heavily on overtime/incentives just to have a semi-comfortable lifestyle outside of work. Uniforms definitely need improvements and training for new EMTs seems a bit lackluster. The morale can be low at times also due to the company being write-up happy (for lack of a better term). Lack of 24 hour units and proper posting locations makes for a somewhat harsh work day as well.

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AMR Response
2w
Thank you for sharing your feedback. We're glad to hear you value the strong teamwork, operational improvements, benefits, and opportunities available at AMR! We also appreciate your candid input regarding pay, training, uniforms, and employee morale. Feedback like yours helps us identify opportunities to enhance the employee experience and better support our teams.
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