Started out somewhat fair; ended badly. - Automotive Technician AMR Employee Review

1.0
Dec 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Some degree of freedom. Some repair shops are much better than others because management practices are not uniform and some bosses are better than others. Shops with multiple employees do much better.

Cons

Difficult place to work, little support, lots of responsibility, lots of blame on employees, little respect for employees from management. No proper guidance, no assistant with necessary goals. The work is tedious and never-ending because ambulances break down at ten times of the rate of normal vehicle and even other emergency type vehicles. You are always behind and overloaded, and if you try to slow down for other important and necessary reasons, you end up paying for it in the end. Never took an official vacation in 3 years, just extended holidays. You also bring home worries and stress because emergency calls never end and ambulances run 24-hours year round, which means you're necessarily on call and responsible for all damage and breakdowns to vehicles. EMR workers can be lazy, careless, difficult, and uncooperative at times.Very little camaraderie, which was quit surprising.

Explore other reviews about AMR

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Career growth opportunities, supportive coworkers, opportunities to learn and develop, ability to advance if you stay engaged and work hard

Cons

Healthcare/EMS can be demanding, long hours at times, stressful days, and workload can be heavy depending on staffing and operations. These things aren’t specific to AMR, that’s our industry in general.

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AMR Response
3w
Thank you for the 5‑star review! We’re glad to hear you’ve found strong growth opportunities, supportive coworkers, and room to develop. We also recognize the challenges that come with the demands of EMS, and we appreciate your commitment through it all. Your advice on continued investment and open communication is valued and will be shared.
5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AMR San Mateo is making huge strides in changing the Old Boy culture of EMS. The operation is collaborative, cares for its employees, and acts with accountability.

Cons

Although it's much better than it was, AMR San Mateo still deals with staffing issues, primarily for medics, and forced mandation is still in play.

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