Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      AMR

      Part of Global Medical Response

      Engaged Employer

      AMR reviews

      Average Conditions and Job - Dispatch Supervisor AMR Employee Review

      3.0
      Jan 7, 2022
      Dispatch supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      12 hour roating shifts, no mandatory, dispatch staff and management above average environment. Multifunction dispatchers- Fire, EMS, 911 EMD and EFD calltaking, nonemergency dispatching and calltaking.

      Cons

      Classic private service expectations. Always short staffed, benefits are ok, pay "highest" in the region, the region as a whole is underpaid. Comparison to benefits at 911 dispatch centers, 911 benefits and pay are way better. Dispatching for EMS is a nightmare bc the EMS side is a nightmare in itself. Dispatching for the Fire side is ok, but they lack consistency themselves but they demand consistency from everyone else.

      Explore other reviews about AMR

      5.0
      Jun 25, 2026
      Human resource business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, Work/Life Balance, Potential for growth

      Cons

      24 hour operation. Shifting priorities.

      5.0
      Jun 22, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      AMR San Mateo is making huge strides in changing the Old Boy culture of EMS. The operation is collaborative, cares for its employees, and acts with accountability.

      Cons

      Although it's much better than it was, AMR San Mateo still deals with staffing issues, primarily for medics, and forced mandation is still in play.

      avatar
      AMR Response
      1d
      Thanks so much for the 5-star review—we appreciate you sharing your experience and long-term perspective, and it’s great to hear the positive impact of recent changes in culture and leadership. We also value your feedback on staffing and scheduling, and we’ll share your comments with leadership in the spirit of continuous improvement.
      See reviews by: Helpful|Rating|Date|All
      Related searches: AMR jobs | AMR salaries | AMR benefits | AMR interviews
      AMR reviewsAMR Dispatch Supervisor reviewsAMR review