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      AMR

      Part of Global Medical Response

      Engaged Employer

      AMR reviews

      Employees Treated Poorly - EMT-Basic AMR Employee Review

      1.0
      Apr 4, 2023
      Emt-basic
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is higher than average for EMT’s. Health Benefits negotiated in Union Contract are on the better side.

      Cons

      Management has little regard for employee satisfaction. Would rather hire a new person to replace unhappy employees than solve issues. HR does not help much, and just allows issues to continue (note current federal lawsuit against AMR in Connecticut). Some ambulances are well over 400k miles and are in poor condition. Division cuts hours then holds 911 calls forcing what crews are still working to stay late.

      Explore other reviews about AMR

      5.0
      Jun 26, 2026
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good working conditions Chance to advance

      Cons

      Fleet units are old and AC not working well

      avatar
      AMR Response
      1w
      Thank you for the 5-star review and for your many years of service! We're glad to hear you value the working conditions and advancement opportunities at AMR. We also appreciate your feedback on fleet equipment and will share your comments with leadership as we continue working to improve the employee experience.
      3.0
      Jun 26, 2026
      Paramedic
      Recommend
      CEO approval
      Business Outlook

      Pros

      There’s a good workforce here with employees who are well united on issues a strong sense that the company is actually pushing toward a positive future in terms of operations. Ambulance fleet seems to be getting good upgrades and call volume (in most areas) is manageable. There is also a good amount of OT available with bonuses/incentives available. Matching 401k is nice and health benefits are very reasonable.

      Cons

      For being such a large operation, the pay rate seems to be lacking as of right now. Most employees with adult responsibilities are having to rely heavily on overtime/incentives just to have a semi-comfortable lifestyle outside of work. Uniforms definitely need improvements and training for new EMTs seems a bit lackluster. The morale can be low at times also due to the company being write-up happy (for lack of a better term). Lack of 24 hour units and proper posting locations makes for a somewhat harsh work day as well.

      avatar
      AMR Response
      1w
      Thank you for sharing your feedback. We're glad to hear you value the strong teamwork, operational improvements, benefits, and opportunities available at AMR! We also appreciate your candid input regarding pay, training, uniforms, and employee morale. Feedback like yours helps us identify opportunities to enhance the employee experience and better support our teams.
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