Love the people, hate the culture. - Dispatch Lead AMR Employee Review

1.0
Jan 11, 2025
Recommend
CEO approval
Business Outlook

Pros

The main people you work with can be amazing. Your direct leadership could be some of your best friends. The people i worked with on a daily basis are like family. Direct supervisors are amazing.

Cons

Pay– you have to work a crazy amount of OT just to make a liveable wage. Culture– culture can be great but also bad because it's just everyone complaining about the same person or thing. There is nothing about the office that makes it feel inviting. Time off Benefits– very basic Career opportunities– No room to grow unless you want to relocate to another city. Waiting for someone to leave, quit or get fired doesn't do anything since they will just consolidate their jobs and give their duties to others instead of hiring a replacement. Upper management– You never hear or see them unless it's them coming in to tell everyone that they're losing their jobs in a few weeks. Was here for over 5 years and never saw upper management.

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AMR Response
1y
Thank you for taking the time to provide us with your feedback. We are glad to hear you enjoyed your team, and we will share your comments with leadership in the spirit of continuous improvement. We appreciate your time with us and wish you the best.

Explore other reviews about AMR

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Career growth opportunities, supportive coworkers, opportunities to learn and develop, ability to advance if you stay engaged and work hard

Cons

Healthcare/EMS can be demanding, long hours at times, stressful days, and workload can be heavy depending on staffing and operations. These things aren’t specific to AMR, that’s our industry in general.

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AMR Response
3w
Thank you for the 5‑star review! We’re glad to hear you’ve found strong growth opportunities, supportive coworkers, and room to develop. We also recognize the challenges that come with the demands of EMS, and we appreciate your commitment through it all. Your advice on continued investment and open communication is valued and will be shared.
5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AMR San Mateo is making huge strides in changing the Old Boy culture of EMS. The operation is collaborative, cares for its employees, and acts with accountability.

Cons

Although it's much better than it was, AMR San Mateo still deals with staffing issues, primarily for medics, and forced mandation is still in play.

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