A LOT OF ROOM TO IMPROVE... - Anonymous employee AMR Employee Review

1.0
Feb 8, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AMR will give you a good orientation before you actually "get on the truck" to practice your skills. Health benefits and paid holidays.

Cons

The trucks are in terrible shape except for a couple. Dispatch is on your case ALL DAY and you will not get a break if you run your calls fast. There is "zero" tolerance for the use of sirens if YOU are or YOUR truck is having a problem. Dread the last call...while you're washing the ambulance. There's no positive reinforcement. You are permanently under the scrutiny of management.

Explore other reviews about AMR

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Career growth opportunities, supportive coworkers, opportunities to learn and develop, ability to advance if you stay engaged and work hard

Cons

Healthcare/EMS can be demanding, long hours at times, stressful days, and workload can be heavy depending on staffing and operations. These things aren’t specific to AMR, that’s our industry in general.

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AMR Response
3w
Thank you for the 5‑star review! We’re glad to hear you’ve found strong growth opportunities, supportive coworkers, and room to develop. We also recognize the challenges that come with the demands of EMS, and we appreciate your commitment through it all. Your advice on continued investment and open communication is valued and will be shared.
5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AMR San Mateo is making huge strides in changing the Old Boy culture of EMS. The operation is collaborative, cares for its employees, and acts with accountability.

Cons

Although it's much better than it was, AMR San Mateo still deals with staffing issues, primarily for medics, and forced mandation is still in play.

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