Do Better - Client Services Manager AMS Employee Review

2.0
Jan 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Non-leadership professionals try really hard to make this a successful company to work with and you will make some great friends along the way.

Cons

Do not recommend. AMS in the US is a mess. High turnover, mismanagement, runs very lean, lack of client/account growth. Overwork recruiters and underpay them so we see lots of top quality recruiters leave AMS.

Explore other reviews about AMS

5.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

No micromanagement Great work life balance

Cons

Bonus can be hard to obtain

1.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

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