Frustrating and sad - Anonymous employee APMEX Employee Review

2.0
Aug 23, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Extremely fast environment * good place for HOURLY employees * outstanding office areas * free daily lunches to a selected few (chosen by owner) * market driven (if this is a pro) * great collaboration amongst regular employees * outstanding customer service and delivery options of goods * very dedicated and hard working hourly employees * good bonuses selected personally by owner/President

Cons

* Upper management requires immediate supervisory and basic management training * Super micro-managed by President/Owner/Founder Scott Thomas, which is run by him and NOT by the CEO Michael Haynes. * Michael Haynes, CEO is a bright executive, but also him does not foster external training, it's all upon the employee to find what's required for him/her * President/owner has attacks the self-respect of other in front of peers. This applies to VP's and Director's as well - VERY EMBARRASING, to say the least. He has even embarrassed the CEO in front of employees and suppliers! * Lots of "brown nose's" (in management) * No formal training to exempts or hourly's, not even HR training * It is what the President/Owner says and NOT what the CEO or HR say/recommend * VP's do not last; even the HR VP resigned after 13+ months (demotivating factor to many of us who love this company and see our supervisors struggle and be demotivated and insulted in front of us by the owner/president) * NO empowerment of upper management * NO alignment of common goals amongst management * NO "Performance Reviews", which are true to its cause * NO written/measurable objectives, which are tracked

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5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good honest people. Good leadership

Cons

Work was sometimes repetitive and felt monotonous

5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Working here has been an incredibly rewarding experience. I’m empowered to make my own decisions without being second-guessed, which allows me to truly drive meaningful change. The team I work with is phenomenal—collaborative, supportive, and passionate. I feel like I’m making a real impact every day and contributing to something that’s scaling in a big way. It’s rare to find a role where you have both autonomy and influence, and I’m grateful to be part of it

Cons

Staffing can be a real challenge. Entry-level pay isn’t very competitive, and some of the systems feel outdated and overly complex, which makes training harder than it should be. You wear many hats such as food catering and procurement can be especially demanding in busy seasons. The business is market-driven, the volume swings can be intense. It’s tough to staff appropriately without putting strain on the team. Still, if you’re someone who thrives in a fast-paced environment and enjoys solving tough problems, there’s a lot of opportunity here.

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