Nice People to Work With - Customer Service Representative APMEX Employee Review

Good honest people. Good leadership

Work was sometimes repetitive and felt monotonous

Working here has been an incredibly rewarding experience. I’m empowered to make my own decisions without being second-guessed, which allows me to truly drive meaningful change. The team I work with is phenomenal—collaborative, supportive, and passionate. I feel like I’m making a real impact every day and contributing to something that’s scaling in a big way. It’s rare to find a role where you have both autonomy and influence, and I’m grateful to be part of it

Staffing can be a real challenge. Entry-level pay isn’t very competitive, and some of the systems feel outdated and overly complex, which makes training harder than it should be. You wear many hats such as food catering and procurement can be especially demanding in busy seasons. The business is market-driven, the volume swings can be intense. It’s tough to staff appropriately without putting strain on the team. Still, if you’re someone who thrives in a fast-paced environment and enjoys solving tough problems, there’s a lot of opportunity here.