Mostly good experiences and room for growth - Nationally Certified Medical Assistant 2 ARCHWELL HEALTH Employee Review

4.0
Aug 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is better than other companies for medical assistants based on my research for the state and national average. Room for growth, PTO, good benefits minus health benefits probably depends how often you see the doctor. Bonus yearly and recently merged to quarterly bonuses for medical assistants.

Cons

Negative and rude coworkers who make you out to be the bad guy in a situation to save their selves. Some managers favor certain employees more than others but I’ve overall had a good experience. Another con is the longer I work here in this position, more duties are put on your plate and some are just not humanly possible when you’re busy with members all day.

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ARCHWELL HEALTH Response
11mo
Thank you for taking the time to share your experience with ArchWell Health. We take concerns seriously and strive to reflect our core values at every level of our organization. We value your input as a colleague and your feedback will help us as we continue to advance. Please reach out to us at hr@archwellhealth.com Thank you - ArchWell Health HR Team.

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5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment. Collaborative and growing startup environment.

Cons

Tons of change happening at the same time.

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Ok benefits and Average salary

Cons

Very limited physician autonomy and little respect for independent medical judgment. Administrative decisions frequently take precedence over patient care, creating frustration for physicians who want to practice evidence-based medicine. Leadership culture can feel intimidating, with concerns often dismissed rather than addressed constructively. Advancement opportunities appear to depend more on personal relationships than demonstrated performance or merit. High administrative burden, excessive documentation, and demanding call expectations contribute to significant stress and poor work-life balance. Communication between leadership and frontline physicians is inconsistent, and raising patient safety or operational concerns may lead to retaliation or increased scrutiny instead of collaborative problem-solving. Overall, the environment can feel more focused on metrics and compliance than supporting physicians or delivering the best possible patient care.

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