Pros
Great brand history of the footwear - mediocre (at best) apparel and accessories.
Cons
Lack of leadership and communication. Sales are suffering and bad decisions are being made. The brand has no direction and leadership is a mess. You'll get promoted if you're among leadership's favorites, otherwise you will do the job of two (or more) with below average pay. A lot of turnover - the good ones are leaving (everyone is looking for other jobs) or have already left (about 40% turnover in the last 18 months). Half the company is moving to Boston by mid-2017. Don't believe anything management says - all lies. The corporate parent in Japan controls most everything - there is a disconnect in terms of management style with regard to how we do business in the USA. Most of the positive reviews you find here on Glassdoor are from the associates in the Outlet stores... corporate (Irvine) is a different story. Stay away!