It’s about mental health - Matchmaker ASPCA Employee Review

2.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Good salary and benefits compared to similar jobs

Cons

Emotional abusive work environment. They encourage you to advocate and help animals and then act as if your crazy or discipline you when you speak up for animals being unjustly treated or euthanized. Your manager doesn’t know how to do the job they’re managing nor do they care to learn. So expectations are ridiculous and unfair to the animals and people. They will take a dog with behavior issues, keep them in the shelter for a month and then Wonder why their behavior is getting worse (even though the ASPCA says more than 2 weeks will degrade behavior in dogs because it’s not natural). Employee turn over is ridiculous so every team regardless of position is overworked. Raises are minimal(0-3%) and very little opportunity to move up, so no benefit of being a long time employee. you’ll end up attempting to train your managers and all other team members on the work you do and only being paid .50 cents more than the newest member on your team even though your working there for 3+ years. They literally have recommended a therapist to employees who have talked back, so consider that a requirement for employment. I want to be clear, this is coming from someone who left on good terms.

Explore other reviews about ASPCA

5.0
Apr 9, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Everyone cares deeply about the job they do

Cons

Can be stressful at times

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ASPCA Response
2mo
We’re glad you shared this review with us. It’s great to hear you feel like your co-workers care about their job. If you are comfortable sharing more regarding your role, please reach out to us directly at careers@aspca.org.
2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Volunteers, assisting communities, animal care, fostering cohesive memorable relationships are all a cornerstone of a meaningful mission.

Cons

Where to begin? The word toxic is often thrown around when one leaves a job that was less than thrilling. In my 30 year career in animal welfare this was one I could truly call toxic. The insult to injury is they scream at the top of their lings words like “family, DEI, work/life balance, equality, place of love etc.” This is all the extremely hyperbolic behavior of a predator dynamic. Politicking, back stabbing and manipulation the likes of which would make characters from Game of Thrones blush. Lies and deceit tend to take priority for promotion or advancement. Be extremely cautious of those who come to you as friends. They are wolves in sheep’s clothing. This is a culture that is top down in it’s approach of this type of behavior. I watched so many good colleagues get fired under the guise of bad behavior when there were ulterior motives working against many the entire time. I was glad to finally find a launch pad to another means of income and a career move to get away. Having been gone for a few years now it truly dawned on me just how truly awful things were. Which is such a shame because the actual work being performed is an absolute gift. Animal welfare and bullying is synonymous and I’m glad we’re finally seeing an influx of stories detailing how bad it can be. But this was the worst of all of them and second place is a very distant second. Such a shame.

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