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AT&T reviews

Toxic leadership who want to operate with as few employees as possible - Project Manager AT&T Employee Review

1.0
Jul 22, 2026
Project manager
Recommend
CEO approval
Business Outlook

Pros

Good location in DFW area

Cons

-Former corporate employee- Love it when the CEO answers an employee question with “there are billion dollar companies operating with only 10 people” implying that his employees are surplus and his goal is to have as few employees as possible. Stock is down yet it’s okay to build a new multi billion dollar headquarters in Plano….how is he affording that? by laying off employees and using their salaries. This CEO does not care about his employees and believes that everyone is a number. Hours are tracked from the moment you badge in to the time your laptop disconnects from the corporate WiFi. Managers are required by executives to question their employees for coming in 7.5 hours instead of 8 hours. Everyone is a number and everyone is a “short term employee” in his eyes. Loyalty is no longer considered and lay offs are happening to people who have been with the company for decades. Goal is to decrease the employee count by 30-40%. Stay away from this CEO and this management. They don’t care about you

Explore other reviews about AT&T

5.0
Jun 23, 2026
Prem tech
Recommend
CEO approval
Business Outlook

Pros

Good starting Pay for the work.

Cons

Must work a lot of hours and weekends

5.0
Sep 23, 2014
Retail sales consultant
Recommend
CEO approval
Business Outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

319
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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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