Pros
You work for unengaged bosses that are incapable of holding poor performers accountable , allowing you to not have to work much at all to get by. If you're salaried you can work 20 hours a week and your boss won't know because they work probably less than that, I wouldn't know because they're never anywhere to be found. They no longer have offices and they're supposed to spend time at their 5 or so stores. I saw my boss for maybe an hour per month.
Cons
Dying channel. In line stores sales people literally continue to get paid less and less because sprint pays poorly and paying employees on the Frontline less equals better reported numbers to wallstreet. It's all smoke in mirrors. You're asked to produce X while others don't produce at all and they get paid the same. You're forced to sell a cheap security system which 1000% of the time there are install issues. Bunch of crap. You're forced to sell Directv , which is fine however, that's a dying breed. Locations with more "sales" get praised even though the "new" customers have had directv for years. They just were talked into putting it in the wife's name or vice versa, etc. If you actually are talented your area manager will simply increase your targets. Awesome, thanks. The cons go on for days. If you make minimum wage now and you have a full set of teeth then you could probably get a little bit of a raise going to att. If you possess a shred of sales talent then you would be throwing money out of the window working here. Thousands of jobs were just cut country wide including buffalo. More cuts will come as they realize they don't need area managers or "directors of sales". Too many cons to list.