Is AT&T a good company to work for?

AT&T has an overall rating of 3.3 out of 5, based on over 46,521 reviews left anonymously by employees. This rating has been stable over the past 12 months. 52% of employees would recommend working at AT&T to a friend and 44% have a positive outlook for the business. The best reviews about AT&T have been left by employees working as Intern - Hourly , Technical Business Manager and Extern .

Does AT&T pay their employees well?

According to anonymously submitted Glassdoor reviews, AT&T employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AT&T. This rating has been stable over the past 12 months.

How satisfied are employees working at AT&T?

52% of AT&T employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AT&T 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AT&T?

Retail Sales Consultant (3749) , Customer Service Representative (1207) , Sales Representative (1073) , Technician (961) , Wire Technician (522) , Manager (508) , Project Manager (492) , Retail Management (477) , Sales Associate (457) , IHX (In Home Expert) (374) , U-Verse Premises Technician (367) , Sales Consultant (350) , Sales (335) , Software Engineer (317) , Network Engineer (294)

What are the pros of working at AT&T according to real employee reviews?

"The benefits are great and the Flex Hours are a blessing when you have kids appts etc" ((in 6170 reviews)); "The pay is good if you are good at your job and doing everything your manager tells you." ((in 5521 reviews)); "I work with mostly great people of all ethnicities most who are very engaged and skilled at their jobs." ((in 1368 reviews)); "The money was good but with the consolidation of sales offices and the new contract the money is going down" ((in 935 reviews)); "Salary is good if you started a long time ago and worked your way up." ((in 929 reviews))

What are the cons of working at AT&T according to real employee reviews?

"Poor Management and targets are always moving on metrics without support or knowledge of the market." ((in 2397 reviews)); "No work life balance and if you want to make money u have to hustle a lot" ((in 1703 reviews)); "Management could be a downer and annoying when you have a bad manager (half them that remain are bad)" ((in 1101 reviews)); "Long hours and lots of standing if you are not into that kind of thing." ((in 841 reviews)); "Constant layoffs and reorganizations due to numerous C suite strategic missteps over the last decade and the resulting debt load." ((in 833 reviews))

What are employees saying about AT&T layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AT&T layoffs and their outlook for job security at AT&T in 2026.

What are the top reviewed AT&T locations?

Dallas , Atlanta , Chicago , Houston , Los Angeles , New York , Austin , Saint Louis , Miami , San Ramon , San Diego , San Antonio , San Francisco , Orlando , El Segundo , Charlotte , Bothell , Middletown , Indianapolis , Seattle , Tulsa , Denver , Redmond , Jacksonville , Oklahoma City , Sacramento , Nashville , Birmingham , Raleigh , Bedminster

AT&T reviews

Your manager can make you or break you - Sales Associate AT&T Employee Review

1.0

Jan 23, 2012

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-Great Base salary raises I started in 2006 at 16.60 per hour and over a four year period I ended at 27.66 hourly -If you work hard and over-exceed your quota you will be awarded with a free trip at the end of the year

Cons

-The manager you have will determine if you survive in this company -No work life balance they work you like a dog mandatory overtime -not only are you required to meet quotas but also, adherence, and surveys, you literally have to ask to attend the bathroom, if you have a bladder problem then this job is not for you -you sales are on a day to day basis you could have had an awesome day yesterday but if your performance is not the same or better you will be coached or your manager would make you feel as though yesterday does not matter. -Turnover rate is ridiculous because now they are hiring employees with 60%pay and 40% commission and paying them base $10 per hour -Last there is no way to keep up with what you sell and the commission sucks if you don't switch to 60-40, who can blame us for not wanting to switch especially when u cannot keep up with what you sell and your adherence and customer surveys determines the percentage of your check which is all a scam not to pay you what you worked so hard for ...

Explore other reviews about AT&T

5.0

Mar 3, 2026

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Overall, it was a nice experience and I learned a lot.

Cons

The communication and coordination between the company and the teams could be better,

5.0

Sep 23, 2014

Retail sales consultant

Recommend

CEO approval

Business Outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

319

AT&T Response

11y

We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.

See reviews by: Helpful|Rating|Date|All

Jobs at AT&T

AT&T Bilingual Wireless Retail Sales Associate - Inglewood

AT&T Bilingual Wireless Retail Sales Associate - Bakersfield-Niles

AT&T Wireless Bilingual Retail Sales Associate - Ladera Heights

AT&T Bilingual Wireless Retail Sales Associate - Beaumont

AT&T Wireless Retail Sales Representative - Slauson

AT&T

Your manager can make you or break you - Sales Associate AT&T Employee Review

Explore other reviews about AT&T

Jobs at AT&T

AT&T reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at AT&T

AT&T reviews FAQs