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      AT&T

      Engaged Employer

      AT&T reviews

      Good pay and benefits but unrealistic sales quotas.... - Small Business Sales Representative AT&T Employee Review

      3.0
      Nov 15, 2017
      Small business sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits.(since I started the job, it's been grandfathered and no longer exist). Casual environment.

      Cons

      Sales quota's are not realistic, majority of people working their have to be shady to keep there job. Constantly concerned about getting fired. Unprofessional workplace for a fortune 10 company. You would never imagine what goes on. Management has no business being management there. They would not be managers at any other company. Union is a JOKE and should just give up. ATT run thems pretty much and it's a waste of money pay "dues". They don't do what UNIONS are supposed to do, protect there members. If only I was making this up. There is so much more...... I have never worked at a place that demeans you to get productivity from you. Managers have no issues lying to employees.

      Explore other reviews about AT&T

      5.0
      Nov 17, 2025
      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, the management is good

      Cons

      None I can think of, love it here

      5.0
      Sep 23, 2014
      Retail sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

      Cons

      The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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      AT&T Response
      11y
      We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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