Excellent Company to Work - Great Education, Training and Ability to Contribute - Executive Director AT&T Employee Review

5.0
Aug 22, 2014
Recommend
CEO approval
Business Outlook

Pros

AT&T is a great company with lots of opportunities to learn a hi-tech business. Yes, I said hi-tech business and has been for years with one of the best networks and strategies that will help support millions of jobs across the U.S. for years to come. The majority of leaders are excellent and you will be given the opportunity and training to become a great leader and communicator - if you are interested in learning! Be prepared to dig in an learn too! Networking is important to advance, so do not think you can just do your job and someone will notice. Leaders want to know you - so get out there and meet as many people as you can! It can't hurt. :-)

Cons

All companies are interested in getting the most out of their most important resource - people! Will there be organizational changes? Yes! There must be change to keep up with customer demand, offer value to customers and shareholders, and stay ahead of browning demand for telecommunications/internet/Uverse TV service. If you have the drive to learn and more importantly to contribute, then you will strive at AT&.T. Work-life balance is up to each individual and can be accomplished, but it really depends on your personal goals.

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5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company. Great people. Great culture

Cons

Pay could be higher I guess

5.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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