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      AT&T

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      AT&T reviews

      Senior Member of Technical Staff - Senior Member of Technical Staff AT&T Employee Review

      1.0
      Jun 20, 2015
      Senior member of technical staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay well and good benefits

      Cons

      Awful awful awful management, from the very top to the department directors. Nobody has a clue how to manage anything at all. The Labs are gone. They used to be the crown jewel of the company. They have completely destroyed the Labs in the last 5 years. I doesn't exist anymore. I would suggest getting a job in TX, cause that is where all employees will be in 5 years. They won't be in NJ anymore. Count on it. Constant closing of offices. No job security. Telecommuting gone. Why would anyone stay here? I'm glad I got out. So many people have left in the last 3 years. They can't keep anybody.

      Explore other reviews about AT&T

      5.0
      Mar 26, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits - 401k, discounts, facilities

      Cons

      Return to office, out of touch leadership

      5.0
      Sep 23, 2014
      Retail sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

      Cons

      The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

      319
      avatar
      AT&T Response
      11y
      We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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