Corporate is a Hawt Mess - Loan Specialist AUTOPAY Employee Review

1.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

*Provides Sales Leads and that’s about it *casual attire and atmosphere *remote WFH *same same corp benefits, med/dental/401k etc

Cons

*MOST ARCHAIC LOS system I have used in 25 yrs. Excruciatingly painful interface, limitations ABOUND *Nearly non-existent communication including corporate emails, to employees, 85% of comms with the front end sales is via Teams meetings. *they do not allow you to email depts for “efficiency” reasons, as a result creates more than 24 hr backlogs to accomplish simple and timely daily loan officer tasks *if you generate less than min rolling 60 profit/revenues, they reduce (or not pay) your commissions earned by 50%-100%. Base salary of avg $36k/yr comes to about $700-$800 every to weeks after taxes, insurances+ are deducted. *CRIPPLING toxic workflow procedures from corporate trickle down to lowest levels in the worst ways (ie, disorganized, limited training, broken comms/IT stability, changes occur immediately or with little notice) *NO sensible upgrade plans in sight to IMPROVE the system bc they are always fixing bugs and kinks *confusing work team hierarchies, very difficult to navigate how and who to talk to for specific issues, inefficiencies every which way to turn

Explore other reviews about AUTOPAY

5.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay plan here is fantastic and stable, with no sudden changes, providing peace of mind and consistency. There’s a lot of opportunity to earn significant commissions, which keeps motivation high. One of the standout features of this role is the sheer volume of hot leads — more than I’ve ever seen in a sales job before. This makes it much easier to engage with potential customers and close deals quickly. The product itself is not only top-tier but also highly beneficial to customers, which makes selling it both enjoyable and rewarding. Overall, this is an excellent environment for anyone looking to succeed in sales.

Cons

While there are occasional issues with processes and systems, they are usually addressed and resolved quickly, so they don’t tend to cause long-term disruption. Additionally, like any sales role, market fluctuations can impact performance, but this is to be expected in the industry.

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

pay can be decent to great if you can manage to close applications. A lot of it is dependent on the leads that you get. working from home is a plus, depending on your manager, not micromanaging but can vary. People can be helpful.

Cons

Quotas and minimums are moving up to an unrealistic number from management who does not care about you. leads have become very bad and have to deal with angry customers due to false advertising from credit karma. Place has become extremely punitive. You dont do this, expect a write up. If you do bad one month, your pay is subpar for the work you put in. Not one department minus HR like each other, so you have to navigate everything to yourself, especially if your manager is not good. Taking time off can set you back and can be hard to do so. The same top 10 people have been there for years, and do not really see new names consistently.

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