This place will increase your anxiety and decrease your confidence in your abilites - Loan Specialist AUTOPAY Employee Review

2.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked 6 months with Autopay, I wish it would have had a better outcome to continue with them, my Coach was the best thing that happened for me there and also was the reason I stayed longer. She was a former loan specialist and knew what us loan specialists were up against with the Underwriting department causing delay in contracts, picking apart cust signatures and discouraging customers to back out of the new loan, this causes you money loss, and they still get their hourly wage. I lost over 12 deals with the process in place, my coach is overworked and yet still strived to be the best leader she could. I have over 20 years in auto sales and dealership management, and I havent lost 12 deals in my 20 year career to negligence of the company staff. I miss my team, I miss my coach, I loved the actual job, I just disliked greatly how it costed me money to work or have my bonus taken away because the lenders don't allow back end for that state's customer.

Cons

I worked 6 months with Autopay, I wish it would have had a better outcome to continue with them, my Coach was the best thing that happened for me there and also was the reason I stayed longer. She was a former loan specialist and knew what us loan specialists were up against with the Underwriting department causing delay in contracts, picking apart cust signatures and discouraging customers to back out of the new loan, this causes you money loss, and they still get their hourly wage. I lost over 12 deals with the process in place, my coach is overworked and yet still strived to be the best leader she could. I have over 20 years in auto sales and dealership management, and I havent lost 12 deals in my 20 year career to negligence of the company staff. I miss my team, I miss my coach, I loved the actual job, I just disliked greatly how it costed me money to work or have my bonus taken away because the lenders don't allow back end for that state's customer. Combine the retaliatory mindset of the Underwriting department along with losing deals you spent a lot of time on and gathering info, it ends up calculating to a minimum wage job, if they would stop allowing the underwriting department to dictate what a bank will and will not accept, more loans would have funded in the last 6 months I worked there and more. If I have lost 12 deals, you can imagine how much the company has lost with the Underwriting department dictating what deals are ok and not ok, what signature DMV will take and not take needs to be up to the bank not a non lender rep

Explore other reviews about AUTOPAY

5.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay plan here is fantastic and stable, with no sudden changes, providing peace of mind and consistency. There’s a lot of opportunity to earn significant commissions, which keeps motivation high. One of the standout features of this role is the sheer volume of hot leads — more than I’ve ever seen in a sales job before. This makes it much easier to engage with potential customers and close deals quickly. The product itself is not only top-tier but also highly beneficial to customers, which makes selling it both enjoyable and rewarding. Overall, this is an excellent environment for anyone looking to succeed in sales.

Cons

While there are occasional issues with processes and systems, they are usually addressed and resolved quickly, so they don’t tend to cause long-term disruption. Additionally, like any sales role, market fluctuations can impact performance, but this is to be expected in the industry.

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

pay can be decent to great if you can manage to close applications. A lot of it is dependent on the leads that you get. working from home is a plus, depending on your manager, not micromanaging but can vary. People can be helpful.

Cons

Quotas and minimums are moving up to an unrealistic number from management who does not care about you. leads have become very bad and have to deal with angry customers due to false advertising from credit karma. Place has become extremely punitive. You dont do this, expect a write up. If you do bad one month, your pay is subpar for the work you put in. Not one department minus HR like each other, so you have to navigate everything to yourself, especially if your manager is not good. Taking time off can set you back and can be hard to do so. The same top 10 people have been there for years, and do not really see new names consistently.

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