Pros
The CEO is very passionate. He truly wants to provide the best product for AWeber's customers. Don't be surprised to see emails from him with a timestamp after midnight. Everyone that I work with or interact with has something fascinating to them. They are great people. Not only that but, they are knowledgable, hard-working, tell-it-how-it-is people. This is a family. You will make friends, possibly lifelong friends. The food that is prepared every day is fantastic. The people that work in the kitchen are also great. Every day lunch is more than a break from work, It's 1 hour of eating great food and doing whatever you need to do. The equipment and facilities are top notch. From the Apple products they provide, to the extremely clean bathrooms. I have never, ever had a issue of cleanliness anywhere in the building. Even on snowy days, where people track in everything under the sun on their boots, everything seems clean. The benefits are great. Insurance changed last year much to the chagrin of some. After using it for a year everyone seems to now prefer it over out previous plan types. The greatest part of the insurance is that is is completely paid for. 401K contributions are shocking sometimes; The 401k plan is excellent. If you have a good work ethic, there is a lot of freedom.
Cons
Let me preface this by saying that every company will have its BS. Take a dive and you will likely fit right into this family. These are the cons I can think of, but I truly suggest making your own decision about AWeber, don't base a huge decision such as a job solely on GlassDoor reviews. I read the negative reviews and they truly frustrate me as they are over the top. Trust your gut and make your own decision. The CEO is very passionate. Conversation is very direct and off-putting to some. Receiving a criticizing email from the CEO of any company can be scary. That is how he operates though. If you see it as a opportunity to do it differently going forward, you may appreciate those emails. As much as I like working here, there are problems. Are they as bad as some of these reviews have so eloquently put it? Absolutely not but, I do feel that there has been very poor 'vision' in the past. Each year we do seem to inch closer to where everyone wants to be but its not there, probably not very close either; definitely within reach. When leadership starts following up on feedback and acting on it instead of "looking into" it, I feel things will start leaping forward instead of inching forward. Paid time off is outdated and not in line with others in modern offices and work environments. It does feel as if upper management does not trust employees with time off or a work from home policy.