Commission cuts and long hours undermine work-life balance - Customer Account Manager Aaron's Employee Review

1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Commission isn't bad but new ownership (katapult) is cutting commission levels for CAM and Store Managers

Cons

They preach work life balance but you work 8:30am to 7pm. If you don't mind going to customers houses who are 4 weeks late on payment knocking on their doors every day and nobody rarely answers.

Explore other reviews about Aaron's

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible environment with ability to make your own paycheck

Cons

Nothing to really say in terms of nothing I didn’t like. Every job has its challenges

4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

All the people I worked with in the store were fantastic people. Everyone helps everyone else and doesn't leave anyone out to dry.

Cons

Management above store level were a nightmare. Easily the worst I've ever experienced. They would change goals often, sometimes within days of having made a change. They would make assumptions about what was wrong without ever actually being in store. They wouldn't speak to ANYONE below the level of a manager to the point of ignoring someone if they greeted them.

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