just started already tired - Customer Service Representative Aaron's Employee Review

3.0
Jun 27, 2012
Recommend
CEO approval
Business Outlook

Pros

The work is not extremely hard and the pay is pretty decent. The benefits are reasonable as well. Co workers at my store get along great with one another

Cons

Management is very unorganized. The training is horrible you pretty much have to learn everything yourself. After my first week here my supervisor (sales manager) went on vacation and the CAM went on vacation. The Gm was very busy and i was new along with another guy who is a manager trainee.. i was left alone alot of times with no idea how to answer questions or deal with certain situations. Why would you send 2 people on vacation when you just hired 2 new people with no idea what to do? The hours are not cool but i try not to complain that much because i dont work nearly as long hours as accounts and the sales manager. I usually work anywhere between 8-10 hours a day but with an hour break its not that bad. Time goes by fast when we are busy. When we are slow there is nothing for me to do.. or maybe no one has trained me to do what i need to do??!!

Explore other reviews about Aaron's

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

great wqorklifew reccomend at niw

Cons

no cons what a place to works

4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

All the people I worked with in the store were fantastic people. Everyone helps everyone else and doesn't leave anyone out to dry.

Cons

Management above store level were a nightmare. Easily the worst I've ever experienced. They would change goals often, sometimes within days of having made a change. They would make assumptions about what was wrong without ever actually being in store. They wouldn't speak to ANYONE below the level of a manager to the point of ignoring someone if they greeted them.

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