Pros
Nice Loop location. Free snacks. Decent office space environment. Carpet is cleaned regularly. Ample office supplies. Decent place to start your career and get it on your resume, but you should leave within 2 years for true career growth and industry advancement.
Cons
Very little trust between staff and management. Not really sure if they are doing the right thing for employees. Company direction is questionable by many. No loyalty for employees who have been there a long time. Promotions are limited above supervisor because there is no career planning. You are a number to the CFO. VPs are micro-managers because they don't have anything else to do. It is frowned upon to question the status quo. They like it how it is and process is set up to fight change through multiple committees and endless meetings. Tired, overthought creative runs the agency and yet no significant, notable awards are won in years. Creative leadership is mean, catty and egotistical. Never a pleasure interacting with them. They are the time and budget wasters. There is better collaboration with the senior art and copy folks who pretty much do all the work anyways.