Great to work for but Account Managers don't have backgrounds in creative so communication to clients is difficult - Interactive Art Director AbelsonTaylor Employee Review

3.0
Sep 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to do rewarding work, at the forefront of healthcare industry design, works with the latest technologies, so you can do work you're proud of.

Cons

Account managers aren't always knowledgeable about design or the creative process, and you are unable to communicate with the client directly - so you are relying on someone who isn't always knowledgeable to tell you what the client wants, and communicate your design to the client. Its a disconnect that can make things difficult

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Pros

A legitimate company but toxic and bullying

Cons

My experience at this company was deeply disappointing due to a toxic workplace culture. I faced bullying from colleagues, and instead of fostering teamwork and collaboration, the environment was driven by unhealthy competition. HR was consistently irresponsible and failed to address serious concerns. The hiring process seemed focused solely on academic background and work experience, with little regard for character or professionalism. Unfortunately, this created a management team and workforce that often reinforced the same negative behaviors. Overall, the culture felt superficial and hostile rather than supportive or inclusive.

2
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AbelsonTaylor Response
2mo
Thank you for sharing your perspective. We take feedback about workplace culture seriously, which is why this review is concerning and does not reflect the environment we strive to create every day. At our agency, we are deeply committed to fostering a collaborative, respectful, and supportive culture. We also want to clarify that we do not have an HR department; our People Experience (PX) team is specifically dedicated to employee support, engagement, and wellbeing. Any reports of bullying, harassment, or inappropriate conduct would be addressed immediately and thoroughly, and to date we have not received concerns matching the circumstances described here. While we cannot verify the experience outlined in this review, we continuously evaluate how we can improve the employee experience and maintain a respectful workplace for everyone. We encourage any current employee with concerns to speak directly with our PX team or leadership so issues can be addressed constructively and confidentially.
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