Good to Great! - Program Manager - Strategic Programs Abrigo Employee Review

5.0
Dec 9, 2019
Recommend
CEO approval
Business Outlook

Pros

I am writing this in the wake of my departure with the recent RIF that occurred on 12/6. I was very sad to leave such a great company and while this next part is difficult for those of us out of a job during the holidays, it doesn't overshadow the fact that this is still a great company to work for. Here is a small sample of the many great things about working at Abrigo: * The people (duh!) - Most people here are really great to work with, team-focused, highly skilled, great work ethic, and fun! A few people take themselves WAY too seriously, but you'll find that anywhere, and here less than most places. * The Culture - Company sponsored events ranging from lots of holiday-related events to charity fundraisers to contests. There are sponsored clubs (dozens of them) with monthly events, monthly happy hours, and employee-driven events (paint your pet anyone?). They make it so easy to really get to know your co-workers, which builds camaraderie, and that makes it easier to work together. * Work Environment - The offices are awesome, the equipment (computers, etc) is modern, and the systems are productivity-enhancing. The company is making prudent investments in the right tools and technology to help everyone do their work well, and that drives employee satisfaction. * The Work Itself: I can't speak for everyone, but having worked in a position where I interfaced with people from most departments I feel like most people feel really challenged by the work that they are doing, and that's always a good thing. Employees can almost always have an opportunity to have an impact on the company.

Cons

There aren't a ton of negatives, but there are a few: * Conflict Resolution - The company has had several incidents where conflicts between people/departments was not handled well, and that caused people to leave. This has GREATLY improved with the addition of the CPO, but there is still room for improvement. Things are definitely going in the right direction here. * Advancement - This is really a mixed bag and not really a con. I think there is good opportunity for advancement at Abrigo and in my time there I did see many people take the next step in their careers. However, this is a bit uneven across the organization and there are some teams that are better at articulating what is necessary to take that next step than others. The company is actively working on this with training initiatives, but from the backroom chatter it seems that not everyone sees that they have opportunity.

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Abrigo Response
6y
Thanks for the kind review and feedback. Best wishes in the next phase of your career. If I can ever be of assistance to you, please don't hesitate to reach out. Best regards, Wayne Roberts Chief Executive Officer

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5.0
Jun 2, 2026
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CEO approval
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Pros

Excellent benefits and work life balance

Cons

Medium pay range compared to competitors.

5.0
Mar 10, 2026
Recommend
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Pros

Working at Abrigo has been a really positive experience for me. The company has built a culture where people genuinely support each other and take pride in the work they’re doing. Teams collaborate well, people are approachable, and there’s a strong sense that everyone is working toward the same goal. It’s an environment where you feel trusted to do your job and encouraged to grow. Leadership also does a great job reinforcing the company’s values, which helps create a culture that feels both supportive and high-performing. Leadership at Abrigo is another big strength. The executive team is experienced, thoughtful, and transparent about where the company is headed. Communication from leadership is clear, and they do a good job connecting the day-to-day work employees are doing to the broader mission of helping financial institutions operate more safely and effectively. It feels like leadership is focused on building something sustainable and long-term rather than chasing short-term wins. From a product standpoint, Abrigo has strong product-market fit because the solutions address real, mission-critical problems for banks and credit unions. Financial institutions face increasing regulatory pressure around areas like fraud, anti-money laundering, and risk management, and Abrigo’s platform helps them manage those challenges more effectively. Customers rely on these tools to protect their institutions and stay compliant, which makes the work feel meaningful. One thing I especially appreciate is that the company listens closely to customers and continually improves the platform based on real-world feedback.

Cons

Like many companies that grow quickly and take on private equity investment, Abrigo has gone through a transition from a more startup-style environment to a more structured, performance-driven organization. That shift can come with some adjustment as processes, reporting expectations, and strategic priorities evolve. Teams sometimes need to adapt to new systems, metrics, and operational discipline as the company scales. While that can create occasional friction during the transition, it’s also part of building a more mature organization that can continue growing and serving customers at a higher level.

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