Beware of employment here - Member Service Representative Accela, Inc. Employee Review

1.0
Aug 30, 2016
Recommend
CEO approval
Business Outlook

Pros

They have food in the snack room and feed you on Wednesdays that's the perk

Cons

Beware of thinking of working for this company they lay off every 4 months. Last week they got rid of the CEO Maury and then they got rid of everyone under him yesterday what a tragedy. But like I said when I put my review of last year the county and the state need to think about investing in another type of software I know this first-hand because member services have at over 50 plus emails from last year that just sit because there is no resolution you have to lie to the agencies if you don't believe me just call the County in Georgia and they will tell you how many times customer service says they are looking into the issue and will get back to them as soon as they know something.

Explore other reviews about Accela, Inc.

5.0
Aug 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay for sure here.

Cons

Nothing to say in the megative.

4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Manager, smart teammates, good company direction/acquisitions

Cons

Product is aging, product team is slow on new releases, not always focused on strategy and never meet product release deadlines

See reviews by: Helpful|Rating|Date|All