customer support analyst - Cust Support Analyst Accela, Inc. Employee Review

4.0
Aug 11, 2018
Recommend
CEO approval
Business Outlook

Pros

mon-fri weekends off, decent pay

Cons

long commute/heavy traffic from Vallejo to San Ramon during my work hours

Explore other reviews about Accela, Inc.

5.0
Aug 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay for sure here.

Cons

Nothing to say in the megative.

4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Manager, smart teammates, good company direction/acquisitions

Cons

Product is aging, product team is slow on new releases, not always focused on strategy and never meet product release deadlines

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