3y
Thank you for your review. I'm sorry the territory you were hired for didn't meet your expectations. We assume all our Territory Managers strive for the highest compensation level they can achieve, and we provide ongoing coaching to assure the best possible outcomes. Part of that coaching is reporting the actions our folks take in their assigned territory, and our recommendations on how they can build on their successes so that results improve and become more predictable. Since you create your own schedule, besides the 1-hour Monday morning meeting, you decide (along with your manager) when that coaching occurs. We regret you found this to be an imposition on your time.
As a sales organization that believes in transparency and professional growth, we provide a progressive commission structure that rewards top performers. Part of that transparency is sharing our individual weekly results so that we can learn together as a team what was successful and what wasn’t. We feel it's important to offer this level of transparency so that when we do promote individuals, it is clearly due to historical results and competency rather than favoritism or other subjective variables.
I'm sorry you feel like your manager wasn't respecting your time and that their coaching wasn't beneficial. We instruct our managers to be educators and coaches with a heart of grace to their direct reports who demonstrate a strong will to succeed. Our managers should only be disciplinarians to individuals that have the skills to succeed but continuously show a lack of ambition or willingness to try.
As for advancement opportunities, that's one topic I will have to disagree with you on. As an organization that grew headcount by 64% in 2022; and, on the day you wrote this review, we posted an internal DSM position in Virginia. That DSM position is the fifth new second level management position we have created in 2022. We take extensive steps to publicize our management job openings to all employees and welcome everyone to apply. As a company that exclusively promotes from within, we look for internal-only candidates who exhibit a track record of excellent results, accountability, and a growth mindset. That said, Accelion only has three levels of management (I am the President and along with the Vice President represent the third/top level); therefore, I can understand if someone from a larger corporate background might expect more opportunities for advancement.
Thank you again for your review. I do appreciate the constructiveness of your feedback!