Not worth the time - Anonymous employee Access Employee Review

Thanks for taking the time to post this review. I am very sorry that your experience at Access is as you describe in this review and I do appreciate the time that you put into writing this review. We have been investing a lot of time into the Peabody client experience office and team lately, including a large group of Access leaders spending time participating on calls with clients and a couple of town hall meetings that both I and the co-founder and President of the company attended. So, please know, as I am sure you have noticed (assuming you’re still here) in the past few months, that we are committed to improvements here. We also just hired a new Chief Operating Officer of North American Records and Information Management who has an incredible amount of experience in our industry, but also specifically with client experience and call centers. I am sure she will have a positive impact here as well. For what it is worth, I have complete trust in the VP of Client Experience, and if you have serious concerns about your leadership’s integrity, please contact your local HR business representative. Please also feel free to email me directly at ralston@accesscorp.com. Please know that there will be no retaliation and also please know that I do not condone any lying (Honesty is one of our core values, as am sure you recall) - - any and all valid claims will be investigated. Thanks, again, for posting your review here, and thanks for all that you’re doing for Access. Keep REACHing, Rob