Not good for long term survival. - Sales Associate Ace Hardware Employee Review

3.0
Jan 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Steady employment as long as I?m willing to be at their disposal. The customers remember me and seek me out for assistance. I?m known as "Tony the Ace Man".

Cons

Mainly, how can I top off their pay scale at $10.25/hr after 20 yrs of loyalty? Not much positive feedback from management. Little consideration for personal life except in real disasters--don?t get days off when ask ahead for an appt, even; but if family is in serious situation, they make sure you get what you need. Schedule changes are made w/o employees being asked, and WE are to check the schedule to see if it has been changed--which sometimes happens several times in a week, and even while we are on a day off and can?t know not to go in the next day.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible shifts fun people to work with

Cons

none that come to mind

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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