I think typical of retail work.... - Sales Associate Ace Hardware Employee Review

3.0
Jul 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Overall pleasant co-workers and supervisor.

Cons

It's summertime and the store is like a sauna bath due to lack of a/c - not a pleasant work environment nor shopping experience for most customers. Several customers complained to me about the building's hot temperature. Managment a bit to 'hyper-active attitude' about making sure each customer is greeted and 'helped'....I've yet to meet a customer who appreciates being asked multiple times if they're finding everything they need; I saw many customers approached multiple times.

Explore other reviews about Ace Hardware

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible shifts fun people to work with

Cons

none that come to mind

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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