A great employer that treats the employees kindly and fairly. - Anonymous employee Ace Hardware Employee Review

5.0
Feb 17, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tends to hire great people and therefore employees can enjoy working within a great team. Good health care and benefits.

Cons

Pay is good compared to the big box stores but still not great.

Explore other reviews about Ace Hardware

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good place to work

Cons

None at all very nice place

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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