overall, a decent place to work - Assistant Manager Ace Hardware Employee Review

3.0
Jul 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Always something to do, no boring down time. I can work on a project by myself or enlist the help of others depending on my mood. The store hours are reasonable, no late evening shifts. Co workers are great people, and most customers are appreciative when we help.

Cons

Sometimes I'm the only manager on duty for up to 4 hours at a time, also the number of associates scheduled is sometimes very few, making it difficult to tend to customer's needs and finish day to day store operations. Pay raises are few and far between, the store is open most holidays but they don't pay time and a half--I've never worked anywhere that did not pay holiday pay!

Explore other reviews about Ace Hardware

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible shifts fun people to work with

Cons

none that come to mind

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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