It's been a long process. - Sales Floor Associate Ace Hardware Employee Review

2.0
Feb 11, 2015
Recommend
CEO approval
Business Outlook

Pros

I love the people I work with and I'm always learning something new everyday.

Cons

... where to start...... well it took 3 different Store Managers in 8 months to get me set to full time so I could get benefits, vacation time and all that other stuff I thought I already had and I had been working 40+ hours every week from the day I started and was only put as part-time in the system.... and did they back pay the error of vacation/sick time I would have earned? No they did not. I work closing shifts constantly even though everyone knows I am a single mother and I requested to work morning or mid shift when I was hired. I make minimum wage.... and no minimum wage here isn't $10 it's 7.25 here in oklahoma after taxes, insurance, and the hour cuts the new (yet awesome) store manager has instated, I only bring home around $350 every 2 weeks i'm sorry but that just doesn't cut it! We do not get paid enough for everything we have to deal with and have to learn and know. Our equipment needs updating in fact the whole store does. We are subject to asbestos, no hot water, and so many more heath risk factors...

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn a lot

Cons

Not close to my home

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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