Good pay for the work you do, but few advancement opportunities - Retail Sales Associate Ace Hardware Employee Review

3.0
Mar 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Satisfaction after helping a customer with a difficult problem Special Ordering and Vendor orders give a sense of job satisfaction and responsibility Small group of employees creates a sense of family Decent employee discount

Cons

Tension can get high during high volume sales season (Spring and Summer) Winter is painfully slow. No real ability to advance within the company short of opening your own store.

Explore other reviews about Ace Hardware

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn a lot

Cons

Not close to my home

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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