Toxic environment with certain employees - Sales Associate/Cashier Ace Hardware Employee Review

1.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The customers were great! I had a few employees I considered friends,

Cons

Although I enjoyed seeing the customers and having a few employees that I called friends, the working environment was toxic. 1 employee and 2 assistant managers in particular made my working experience unpleasant on pretty much a daily basis. The store manager allowed the behavior to occur. I do not recommend working there unless you like participating in gossip and drama. You will get along great with those 3 if you do. Unless you've been working there awhile, and they don't feel somehow threatened or jealous of you, you will not be liked and will be subject to rude comments and bulling. I've never experienced a working environment this toxic and childish bullying.

Explore other reviews about Ace Hardware

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn a lot

Cons

Not close to my home

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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