Jan 5, 2024
Ace Parking Response
2yThank you for taking the time to share your thoughts and experiences working as a valet at ACE. We appreciate your candid feedback and want to acknowledge your concerns regarding management and the challenges faced by different shifts. It's disheartening to hear that our communication about tip potential hasn't met expectations, and we regret any disappointment caused by the changes in our bonus structure. We understand the importance of fostering a positive work culture and customer service, and your insights will be shared with the relevant teams for further review. While we recognize the room for improvement, we value the dedication of our employees and the relationships built with our regular customers.