Achieve is The DOC: Department of Corrections - Sales Representative Achieve Employee Review

1.0
Jul 3, 2024
Recommend
CEO approval
Business Outlook

Pros

None really…maybe the training was decent

Cons

First off do not do debt relief. It’s a soulless industry. They dont care about the clients they are negotiating a debt down and rolling in 25% of their debt as fees and crushing the clients credit down to nothing. Its all bait and switch. Now for Achieve. Be prepared to listen to how many sales consiltants lives at this company were changed for the better and how you cant listen to their calls because they do shady stuff on the phone and get routed the inbound leads. The new people like me? We have to dial 200-300 dials a day on an autodialer and click a button every 10 secs to disposition the lead or else we get in trouble. Talk about insanity. The headset is wired too they dont allow wireless headsets. Get your shackles nice and tight! You are chained to your desk looking at a screen and clicking a button every 10 secs listening to about 250-295 voicemails a day and you have to wait until the voicemail is finished before you click the next lead. Soul draining! Dog work! Are we robots? Also be prepared to not have any contacts from 7-5pm because everyone else on the company is on the phones at that time and not enough leads are available. You are calling old leads going straight to voicemail. The wage is minimum. Also when you make a sale you have to wait for the company to draft the first payment ti get paid for the commission the following month…..guess what? Half the payments decline because the clients have no money in their accounts. So you lose out at over half of the people you sign up. Its a joke. I sat at my desk dialing over 250 calls and felt like each day was a waste. Dont take this job its not healthy.

Explore other reviews about Achieve

5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong leadership team with right priorities in place, remote work, good wlb

Cons

401k match subpar, no stock unless you’re senior leader

3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- The people are generally very kind and collaborative broadly. - I believe the company is genuine in its mission to only earn profits by helping everyday Americans move forward on the path to a better financial future. - The company at large and some of its leaders aren't afraid to try things and then pivot if they don't work to try something else, instead of doubling down over pride or ego or stubbornness.

Cons

- There's a lack of clear and strategic leadership that leaves job ambiguity, which places the employee at a disadvantage with performance measurement, which is how they award quarterly bonuses. Without clear SMART goals, it becomes a game of bring me a rock, but not that rock. - Towards the end, they were implementing a start-up entrepreneurial mindset style that was leaning away from valuing work/life balance and getting more demanding and desperate in attempts to meet metrics.

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Achieve Response
1mo
Thank you for taking the time to share your thoughts. We value all feedback, and we’ll carefully review the areas you mentioned as we work to always GET BETTER by improving the experience for all employees.
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