They Don’t Care - IT Department Acrisure Employee Review

2.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

-My immediate coworkers and manager are lovely and most are great at what they do -Pretty advanced tech and a decent vision -Nice fringe perks like unlimited PTO and Calm app subscription

Cons

-Leadership is driving this thing into the ground. When I started here 4 years ago the Glassdoor rating was better because the COMPANY was better. Change was constant back then too, but it was better planned for and supported. For the past two years leadership has kept shuffling and restructuring, which of course makes it hard to service clients. Then when revenue got hit, everyone but leadership was blamed. The CEO gave everyone in the home office a paternalistic talking to in a town hall about how it was our fault, we should feel bad, and we should “look within” (he even provided mirrors under each seat!) to fix the company. Just a month or two ago we had mass layoffs. Now, despite most of us being fully remote since being hired in the last 5 years, and our department constantly getting praised for productivity and quality of work, the entire IT department is being forced to “return” to offices. The FAQ released with the directive to address legitimate concerns was a huge FU, we don’t care about you or your needs. Personally my closest office is a 3+ hour daily commute, meaning I had to immediately start looking for a new job when the memo was released. Leadership is really doing everything possible to make it look like they’re “fixing things” without taking any responsibility for their choices or the lives they’re upturning here. -Internally, things are a mess. People are quitting daily and not being replaced. I’ve had multiple producers at agencies in the last year tell me they’ve been missing commission payouts for 9+ months because accounting can’t get things figured out. For some reason they’re still acquiring new agencies despite nothing working with the book of business they already have. -Benefits are somewhat expensive, I’m paying almost twice as much here for medical insurance as I did at my previous company, for a worse plan. Compensation is getting less good each year, they do not really provide raises for performance or cost of living. My salary is a whole 1% higher now than it was when I was hired 4 years ago.

Explore other reviews about Acrisure

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Office is nice and clean

Cons

Producers can be somewhat difficult

1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid Base Pay, PPO Health Insurance available, PTO. Micromanagement minimal once you become a producer. Thankful for the opportunity they gave me as a younger exec.

Cons

Do you like cleaning up the messes of colleagues who are up to six months behind on their work (or even do their job at all?) Do you average a response time of anywhere from 2 to 6 weeks to answer client emails and phone calls? How about seeing 4 colleagues go through the turnover mill in under a year’s timeframe? Do you like sales environments where you’re neck and neck against either outside hires, friends or relatives of the other producers? Do you love being forced to learn new workflows every four months, that will be obsolete when they restructure once again in the next four? Look no further you have found your corporate drone work paradise. As for us normal self-respecting people with a tad of a soul, STAY AWAY. This company has me considering leaving the industry altogether. Don’t want to discredit those who’ve had a decent experience here this has just been mine. All love at the EOD…

4
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