What the heck? - Assistant Acro Employee Review

The Employee Rep is terrible. I can take days or weeks to get an answer. The payroll system is a mess. They claim they need to validate your payroll information before you can receive a direct deposit and that most companies do that. That is actually not true, most companies that use ADP payroll systems let the employee put in the direct deposit information and manage that on their own and alleviating the company of any mistakes or delays. Mine has taken at least two months and after I was told it was setup, I didn't receive a paycheck at all. The local staff are impossible to contact and do not answer emails or phone messages. The new payroll system is just as bad now. First paycheck out of the gate and there isn't one. Makes me think that they don't care about the employee, just the bottom line.