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Act-On Software

Is this your company?

What goes up must come down. - Anonymous employee Act-On Software Employee Review

1.0
Dec 12, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I started working at Act-On, I felt empowered to make a difference and was provided ample resources and opportunities to advance my career. I worked with an incredible team of smart, talented, and hardworking people.

Cons

Of course, all good things must come to an end. The new leadership team didn’t trust the knowledge and expertise of their people. They were slow to move when critical issues were pointed out to them. They stopped investing in the team and as they lost headcount (and revenue) piled unrealistic amounts of work on those who remained. In addition to this, there lies an insidious undercurrent of misogyny and sexism that is constantly dismissed by HR. I had mentioned specific accounts of harassment by several men in the office during my exit interview but was told there was nothing they could do because I had not “reported it in a timely manner.” If progressivism is what you seek, you will not find it here.

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Act-On Software Response
8y
I'm very sorry to hear about your experience. It's especially concerning to hear your perception of HR not taking concerns seriously. I want to ensure you and everyone that we do take all concerns raised very seriously. We have worked hard this year to open up safe, confidential, internal channels which had not existed in the past and have addressed each issue that has come forward. This is a journey we are still on. Our goal is to ensure all concerns are brought forward so we can work through them and I wish we could have had more time to resolve before you departed. Following the exit interview feedback, I was made aware of these concerns and we addressed them with management. In addition, we implemented harassment awareness training for all employees and management this Fall to ensure expectations are clear about behaviors that are not tolerated. While it may not be transparent to everyone, when unacceptable behaviors have been raised to HR, we have addressed the concerns in the appropriate way based upon the situation; and that has ranged from immediate coaching or performance management up to termination. If you continue to have concerns I hope you will reach out to either me or any member of the HR team so we can discuss them. - Susy

Explore other reviews about Act-On Software

5.0
May 18, 2025
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Act-on has since been purchased, but my experience was very positive. They were the last standing marketing company to not be gobbled up by a larger corporation. The product was superior to Adobe/Salesforce/Oracle’s and engineering staff super-passionate.

Cons

Executive staff was mainly on a treadmill.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer a partial fitness reimbursement for your gym membership.

Cons

They will say they have modern, progressive values. It’s a deception. When it comes down to it, the only thing they stand for is protecting leadership. Even the company’s bottom line comes second to appeasing senior leaders. This company punishes dissent and tolerates bullying when the perpetrators are friendly with senior leadership. Desperation after years of poor performance have created a toxic environment where leaders cover for their mistakes by isolating and targeting those who disagree with them. Dishonest. The least transparent company I’ve ever worked for. You will hear one thing one day and be told the opposite the next day on your way out the door.

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