Pros
There are many reasons I enjoy working at Act-On. For one, the culture is amazing. Everyone works together to ensure a great customer experience, start to finish. There are awesome perks like free snacks, coffee, and catered lunch twice per week. The Sr. Management is very visible and present. If you want to grow within this company, all you need to do is let them know. They are extremely supportive and want nothing more than for their employees to succeed.
Cons
Because this is a new(er) company, standard processes don't exist for many things. The training I received was seriously lacking and it was really up to me to figure things out for myself. This can really be a Pro if you're looking for an easy way to stand out, but more structure from the start would have made things a lot easier.