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Act-On Software

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Fast paced work environment - Never a dull moment - Customer Success Manager Act-On Software Employee Review

4.0
Apr 28, 2014
Recommend
CEO approval
Business Outlook

Pros

The people are phenomenal! As a start up environment, everyone here works with a common goal in mind: Success in the Marketplace. This encourages cross functional teams to work together through collaboration and experience. Hard working management and individual contributors make for a stellar team. Being a part of Act-On is being a part of a family.

Cons

Internal training is a challenge but if you are a hands-on learner and ready to jump in then it would be a good fit. No 401K match is disappointing.

Explore other reviews about Act-On Software

5.0
May 18, 2025
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Act-on has since been purchased, but my experience was very positive. They were the last standing marketing company to not be gobbled up by a larger corporation. The product was superior to Adobe/Salesforce/Oracle’s and engineering staff super-passionate.

Cons

Executive staff was mainly on a treadmill.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer a partial fitness reimbursement for your gym membership.

Cons

They will say they have modern, progressive values. It’s a deception. When it comes down to it, the only thing they stand for is protecting leadership. Even the company’s bottom line comes second to appeasing senior leaders. This company punishes dissent and tolerates bullying when the perpetrators are friendly with senior leadership. Desperation after years of poor performance have created a toxic environment where leaders cover for their mistakes by isolating and targeting those who disagree with them. Dishonest. The least transparent company I’ve ever worked for. You will hear one thing one day and be told the opposite the next day on your way out the door.

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